General Privacy Notice

Isandale is committed to safeguarding your personal information and ensuring a trustworthy experience as you engage with our AI Skills Academy offerings and services.

2026/02/11 Isandale 〒395-0044 Nagano Prefecture, Iida City Honmachi 2-13 info@isandalebiz.biz

Key Definitions

This section clarifies the terminology used throughout our privacy policy to ensure clear understanding.

Information that identifies or can identify an individual, such as name, contact information, or identifiers.
Any operation or set of operations performed on personal data, including collection, use, storage, and deletion.
Individuals who interact with Isandale services, including prospective and current students of the AI Skills Academy.
The range of educational and related services provided by Isandale under the AI Skills Academy brand.
Small data files stored on user devices to enhance website functionality and user experience.

Data Collection Methods

We collect data directly provided by users and automatically collected information to improve our services.

User-Provided Data

Data that users actively submit during registration or course participation.

  • Name and contact details including email address
  • Professional background and learning preferences
  • Payment and billing information
  • Communications and feedback submitted to support
  • Account credentials for Isandale portal access
  • Survey responses to improve course content

Automatically Collected Data

Technical and usage details gathered to optimize service delivery and security.

  • IP addresses and device information
  • Browser and operating system details
  • Usage logs and interaction data within the learning platform
  • Cookie identifiers and tracking data
  • Error reports and diagnostic information
  • Geolocation data inferred from IP addresses

Third-Party Data Sharing

Isandale collaborates with trusted partners to facilitate training and administrative functions.

  • Payment processors to manage enrollment transactions
  • Hosting service providers for data storage
  • Marketing and communication platforms for course updates

Purposes of Data Processing

We process personal data to provide, improve, and personalize our AI Skills Academy services.

  • Managing registrations and course enrollments
  • Delivering course content and certifications
  • Providing customer support and responding to inquiries
  • Improving platform functionality and user experience
  • Ensuring security and preventing unauthorized access
  • Conducting surveys to enhance educational offerings
  • Complying with legal and regulatory requirements
  • Communicating relevant updates and promotional information

Legal Bases for Processing

Processing is conducted under applicable laws governing data protection and user rights.

  • Processing is necessary for contract performance related to course enrollment.
  • User consent for marketing communications and surveys.
  • Compliance with legal obligations under Japanese regulations.
  • Legitimate interests pursued to improve educational services while respecting privacy.

Compliance with GDPR

Although primarily serving Japan, Isandale strives to align with international standards such as GDPR for data protection.

  • Right to access personal data held by Isandale.
  • Right to correct inaccurate or incomplete data.
  • Right to object to processing based on legitimate interests.
  • Right to data portability where applicable.
  • Right to withdraw consent at any time.
  • Right to lodge a complaint with a supervisory authority.

Cookie Policy

Cookies help improve user experience by enabling essential functions and analytics.

We use session, persistent, and third-party cookies to support site performance and functionality.

Cookies are categorized as strictly necessary, performance, functionality, and targeting cookies.

Users can manage cookie preferences through browser settings or our cookie management tool.

Learn more in our full Cookie Policy.

Data Sharing Practices

Personal data may be shared with partners under strict confidentiality agreements to support academy services.

  • Educational technology service providers
  • Business institutions for payment processing
  • Legal authorities when required by law
  • Marketing platforms for communication purposes
  • Analytics providers for service improvement
  • IT support vendors ensuring platform reliability

International Data Transfers

Data may be transferred outside Japan only when necessary and with adequate protections in place.

We adopt appropriate safeguards including data transfer agreements and compliance with recognized privacy frameworks.

Data Retention Policy

Personal data is retained only as long as necessary to fulfill purposes or comply with legal requirements.

Account data is retained while the user maintains active registration and for a reasonable period after.

Communication records are stored securely for support and legal purposes.

System logs are retained for security and troubleshooting based on internal policies.

Data deletion requests are processed promptly, subject to any overriding obligations.

Security Measures

Isandale employs robust technical and organizational measures to protect personal information against unauthorized access, disclosure, or alteration.

  • Encryption of sensitive information in transit and at rest
  • Access controls and authentication safeguards
  • Regular security audits and staff training

Your Privacy Rights

Users have specific rights concerning their personal data which can be exercised by contacting us.

  • Request access, correction, restriction, or deletion of data
  • Right to request correction of inaccurate personal data held by Isandale.
  • Right to request deletion of personal information when there are legitimate reasons.
  • Right to withdraw consent for data processing at any time without affecting prior processing.
  • Right to data portability to transfer your personal information to another service provider.
  • Right to object to processing based on legitimate interests or direct marketing.
  • Right to request restriction of processing when accuracy or lawfulness is contested.
  • Right to lodge complaints with relevant data protection authorities in case of data misuse.

Data Rights Request

Users can submit requests regarding their personal data, including access, correction, deletion, or processing restrictions.

info@isandalebiz.biz

Isandale will respond to requests within a reasonable period, typically no later than 30 days.

Marketing Communications

Isandale may use your contact details to send promotional information about courses and updates, subject to your consent.

You may opt out of marketing communications at any time through the unsubscribe link included in emails.

Children’s Privacy

Isandale does not knowingly collect personal data from individuals under 16 years without parental consent.

Third-Party Links

Our platform may contain links to external sites not controlled by Isandale. We are not responsible for their privacy practices.

Privacy Policy Updates

Any changes to our privacy practices will be posted on this page and notified accordingly to users.